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Parts & Service

Whether you bought it from us or not, our factory-trained techs will get your equipment back to work. We'll keep you in the loop from drop-off to pickup.

Schedule Service Pickup & Delivery

Factory-authorized service

We service everything we sell, plus most other major brands.

YanmarJLGToroCub CadetFerrisEchoSno-WayMeyerVortexxLB WhiteDolmarShindaiwaKawasaki enginesKohler enginesBriggs & Stratton engines
Holmes technician reviewing paperwork beside a JLG boom lift in the service shop

Repair & Maintenance

We fix it right, and we check with you first

Zero-turns, garden tractors, UTVs, compact tractors, skid steers, lifts, excavators: if it has an engine, there's a good chance we work on it. Here's how a repair works with us.

  • Estimate first. We'll take a look and call you with an estimate. If you decide not to go ahead with the repair, there's a $35 diagnostic fee (delivery not included).
  • No surprises. If we spot anything else along the way, we'll let you know, but we never do work you haven't approved.
  • Come get it within 30 days. Once your equipment is ready, please pick it up or schedule delivery within 30 days. After that, storage is $2 per day, and units left more than 60 days are considered abandoned.

Parts

Need a part? Ask the folks who know your machine

Stop by the parts counter at any of our stores, or give us a call. Bring your model and serial number if you have them, and we'll help you track down the right part.

Good to know: most parts we order arrive in 2–4 business days, unless they're back-ordered. Most orders can't be tracked, so feel free to call your store for an update.

Smiling Holmes parts counter employee in front of shelves of filters and Yanmar parts drawers
Holmes technician working on the engine of a new Ventrac

Warranty Repairs

We'll handle the warranty paperwork

If your equipment is still under warranty, bring it in. We'll make the repair and file the claim with the manufacturer for you, so you don't have to.

  • Claims take some time. Manufacturers can take up to 30 business days to approve and pay a claim.
  • When it's released. We can release your equipment once the manufacturer pays the claim, or sooner if you agree to cover the cost in case the claim is denied.
  • Same pickup window. Once the claim is settled, our usual 30-day pickup and storage policy applies.

Pickup & Delivery

No trailer? No problem. We'll haul it.

We can pick up your equipment, bring it to the shop, and drop it back off when it's ready.

  • Book a little ahead. Pickups are scheduled first come, first served and usually take 2–5 business days, depending on the season.
  • Easy payment. We schedule your return delivery once the bill is paid. Pay with cash or check in the store, or with a card over the phone.
  • Won't be home? Just let us know. We can leave it in your driveway, and you can ask for a copy of the bill.
Holmes Rental & Sales box truck and rollback delivery truck in the equipment yard

Ready to get it back in shape?

Reach out to schedule a service appointment or a pickup. We're happy to help.

Contact Us